Note: This information applies to memoQ version 2.3 and Windows Vista (Home Editions)
- Log on to your computer as an administrator.
- Download the memoQ installation package and save it to a folder of your choice. The default folder for downloading programs is Public Downloads (C:\Users\Public\Downloads). Further on, we will assume that you download the memoQ installation package into this folder.
- Unzip the memoQ installation package (right-click the icon of the zip file, then choose Extract all) using the default settings (click Next or Finish in every wizard page).
- Click the Start button, then All Programs, then Accessories. Under Accessories, find the Command Prompt item. Right-click Command Prompt, then choose Run as administrator from the pop-up menu.
- The User Account Control dialog box appears. Click Continue to open the command prompt.
- In the command prompt window, type cd \Users\Public\Downloads\memoQSetup.2.3.nn where nn is the last number of the version number of memoQ; then press Enter. If you have downloaded the setup package as memoQSetup.2.3.zip, you do not have to type this number.
- Again, in the command prompt window, type msiexec /i "memoQSetup.msi", then press Enter. The memoQ setup program starts. Use the wizard to install memoQ with the normal procedure.
- The installation might still fail with Error 2869. In that case, type msiexec /a "memoQSetup.msi", then press Enter. The memoQ Setup program starts again, and performs a normal installation, reporting that a network package has been created.
- memoQ is installed now, but the necessary permissions are not set on the computer. Follow the procedure under I get an "access denied" message on Vista Home, what do I need to do? to set these permissions.
IMPORTANT: This information does not apply to version 2.4 and up because these versions have a new setup program that solves the above problems.
